Pets Love Company Testimonials

I have known Helen now for four years. I feel we have become good friends . My dog Teddy loves her and I am very happy to let him go with her. Ruth Carr, Seaham
"Helen is reliable and trustworthy - I recommend her to everyone I know who needs a dog walking or a pet sitting service! She loves all animals - of every shape and size; so your pet will be 100% well looked after and cared for by her. " Verity, Seaham.

"Helen takes my dog Mack out when I don't feel up to it. Mack is always over the moon when Helen comes to pick him up. I think she gives him a better walk than I am able to. Last week she even took him out in the pouring rain and he seemed to have enjoyed it which he doesn't when he's with me. I've found Helen to be very helpful and is almost always there when I need her or soon after." Joyce, Ryhope
"We can’t recommend Helen enough…she has looked after our pets on many occasions and walks our dog on a daily basis. We have a dog and three cats who we know are in safe hands when we leave them in Helen’s care and she always keeps us updated on their well being. Helen has a vast amount of experience with all animals and is equipped to deal with all situations, she is generally a lovely person who will treat your pets as if they’re her own." Paul and Suzanne Bradford, Hawthorn Village

"Helen / Pets Love Company have been walking my dogs for 8 years. Helen is professional, conscientious, super warm and friendly and a true animal lover.

Both of my dogs have been really excited to see Helen when she arrives and neither have looked back when she takes them out on their walk. Helen makes sure that all dogs in the pack get on well and makes sure that the walk they go on is relevant to their age and fitness.

I would not hesitate in recommending Pets Love Company." Emma and John, West Herrington
We have always been reluctant to kennel our dogs and as our family circumstances are changing a dependable alternative had to be explored so that we could get away more easily without our becoming tied to the house and pets.

My husband saw Helen's van at Hawthorn Dene where he was walking our dogs and when he returned we found her website and made contact. Helen responded in a very timely and helpful way and visited us to meet the dogs and cats so that we could discuss our needs. The services have far exceeded our expectations and we know that our pets are in very reliable hands. You can even have text updates!

We have no hesitation in recommending the services of this innovative enterprise. Derek & Carolyn, Hawthorn Village

"Tonka loves his walks with Helen and looks forward to them every week. She often sends videos and pictures of him having fun with his new friends which is lovely to see, and reassures me he is being we looked after. You can always tell he has had a good walk as he comes back very chilled and ready for a day of snoozing on the sofa! She is flexible and able to work around my partners shifts which is ideal. Tonka now can’t wait for his first sleepover when we go on holiday!" Sophie, Seaton
"My dog Marley has been walking with Helen for over 6 years now, he throughly enjoys his time out with her and the other dogs. When he sees the van he cannot wait to go. Helen looks out for all the dogs under her care, I certainly have no problem recommending Pets Love Company to any one after dog services " Terry, Seaham

"Helen has been taking Tizzy out for a couple of years and I can't recommend her highly enough. Tizzy gets so excited when she hears the van pull up. Helen is brilliant with her and I know she's in safe hands with someone who understands dogs with all their quirks and needs. Tizzy and I are very satisfied customers." Vicky, Seaton
"I’ve used Helen several times now to look after my cats when I’ve gone on holiday and she looks after them like they’re her own. I’d highly recommend her and feel confident that they’re being well looked after x " Jane, Easington Village

"We have used Helen to walk our spaniel Paddy for around 6 years. She has a great bond with all her dogs and truly loves them as if they were her own. Helen is friendly, reliable and trustworthy with a caring and loving nature towards your beloved family member. I would highly recommend this company." Jacky, Murton
"My two boys Jack a large black tomcat and his brother Jaffa a large ginger cat took to Helen straight away. Jaffa is usually antisocial with people and sometimes doesn’t want to eat next to his brother. Helen has no problem with there little moods and administers Jaffa’s medication twice a day, Jack loves the attention when he gets brushed. I have had Helen look after the boys for a number of years. I always receive photos and updates of how they are doing while I’m away. I would certainly recommend Helen You can tell she the loves the animals in her care. " Karen Patterson, Easington Village

"Helen is a friendly, warm person who absolutely loves animals. I use her company as she takes the time to get to know your fur baby first, which totally put our minds at ease. Simba absolutely loves Helen and its plain to see she feels the same way. She send us regular photos and videos of the adventures they have together and I've no idea how she manages to get the dogs to do what she says all at once. She's amazing!! I would recommend anyone who wants a dog walker/boarder to use Helen as she's passionate and professional and your pooches are in good hands! " Julie Kelly, Murton
"We are so pleased our friend recommended Helen to us, Riddick loves his daily walks with her and his new pals. Riddick is a gentle giant but due to his size he can be a little intimidating for other dogs, but Helen took this in to account and made sure he fit in well with the group walks so that everyone was happy. Its great to know that when we are out working he's having the time of his life swimming in lakes, running around with his new friends, and in safe hands with Helen. Helen keeps us informed of how the walks have gone and always makes sure he's as tidy as possible when he comes home, ready for his post walk snooze. We've found Helen very flexible, trustworthy, and if Riddick could talk "Amazing". He cries in excitement when he sees Helen pulling up in her van." Andrew & Ashley - Houghton Le Spring

"Last year I acquired a very timid rescue dog and needed an appropriate dog walker. I chose Helen of Pets Love Company as we all bonded immediately. Gemma, my Cross Border Collie bitch, had never been out for walks for the whole of her formative life so everything was new and sometimes frightening. Helen handled her sensitively on the lead at first, eventually building up her confidence to have full off-lead walks in safe environments.

What I like about Pets Love Company is that they tailor their walks to suit their dogs' likes and dislikes, not only going to different places for variety but to do different things, even going Agility, which Gemma loves.

I would highly recommend them as they are not just dog walkers ... THEY ARE DOG CARERS!" D. Ford, County Durham
"Just wanted to say two big thankyou's! First one is from have been walking Oscar since June and I go to work knowing that he is in safe hands and totally enjoys his time with you and the other dogs. I really appreciate that you take the time to text me about how he has been and what he has been up to. I know he gets on well with the other dogs although I am almost sure he is the ringleader when any mischief is made! The second and probably most important is from Oscar, he is only 16 months old but, as you know, he is a very clever little cocker spaniel who definitely knows who his best friends are and you are one of them! In fact if we say "is Helen coming" his ears prick up and he starts to get excited :) As you know Oscar understands every word you say to him and in his own way talks back so I know he would recommend you to anyone who is looking for a reliable, trustworthy dog walker after all Oscar is a testament to the fact that "dogs love company". " Brian and Oscar, Easington Village

"I would like to say 2 HUGE thank yous, firstly from myself. I know I can call on Helen at anytime and she will do her best to help with Daisy, many times I have been held up in meetings and I know Helen would do whatever she can to make sure Daisy is seen to when im at work. I also know Helen looks after Daisy as if she is her own and I can be rest assured that Daisy will also have a great time whilst out walking with Helen. The second and most important thank you is from Daisy - she absolutely loves walking with Helen and has lots of new walking friends now, she also loves the fact she can have a group or a walk on her own (depending on how she is feeling). Most importantly Daisy loves the fact Helen lets her jumps in puddles, the beck and the sea and she gets a good clean off before her mam arrives home from work. I really cant thank Helen enough, she is the real Mary Poppins of Dog walkers!!! - Thanks you Helen so much!!" Jordan, Seaham.
"I'd just like to say a huge thankyou to Helen from myself and Poppy, our border collie. Being a collie she needs lots of exercise and although I work from home sometimes things get a little too busy for me to give her the long walk she needs and thats where Helen steps in. Helen is very flexible and reliable and helps out whenever possible and on occasion I've called on Helen's services at short notice and she's always been able to help out. I know Poppy enjoys her walks with Helen because she races out to jump in to the back of the van when normally she hates car travel, and then races around the front room when she gets back before curling up and falling asleep."Simon, Hawthorn Village

"Helen has looked after Albert four times now when I've been on holiday , she is absolutely fantastic with him and me as I worry to much , she also takes him out on walks when I'm at work , he has lots of friends now and can't wait to go out when she comes for him , I would recommend Helen to anyone as she is so reliable and lovely with Albert." Sharon , Ryhope
"I would recommend Pets Love Company without hesitation. Helen is reliable and flexible and it is reassuring that our cats are being so well looked after whilst we are away. In fact if anything she is too good as the cats don't seem to have missed us at all! Asides from looking after the cat Helen has proven invaluable when I have locked myself out of the house." James, Ashbrooke, Sunderland

Helen looked after our home and our housecats Oscar and Coco whilst we were on holiday for 2 weeks. Oscar is quite nervous however on our return he was very placid and relaxed; undoubtedly the benefit of remaining home rather than being cooped up in a cattery. The cats had both been groomed and Helen had played with them. Our home was secure and Helen had even contacted our daughter when the boiler played up but she sorted the problem out before my daughter had the chance to reply meaning our home was very warm when we returned. We intend to use Helen's services whenever we go away in future. Marie, Seaham
I would highly recommend Helen and her wonderful service Pets Love Company. It was fate that day in Oct when my husband was out walking our border collie Bonnie when Helen gave him her business card, I was due to go on holiday and needed someone reliable to walk Bonnie at lunchtime. My first home visit from Helen was very professional and also enjoyable as she got to know Bonnie, which put me at ease straight away as my lovely dog comes with some issues, so I will happy continue to employ Helen in the future as she provides an excellent service. Carol, South Hetton

In October 2011 we decided we would like a dog walker to help break up the week for our Bedlington terrier, Mel - as we are both at work, full-time.

We met with Helen initially. She came to our home and Mel took an instant liking to her. Helen walked Mel to see how they would get on. It was clear after the walk that they had bonded as Mel just sat staring and smiling at Helen after the walk as if to say "Are you going to take me out again then?, I enjoyed that!".

We started a fortnightly arrangement with Helen to see how it went. It went very well and we recently turned this into weekly walks. Helen has been very flexible around a day and time that suits us. Helen is professional and enthusiastic and it is evident that she has a genuine passion in caring for dogs. It takes a lot of trust to give someone the responsibility of coming into your home and taking your dog out; but Helen came across as genuine and trustworthy and we're glad we did it.

Mel also gets to buddy up with other dogs on the walks and this is proving great for her socialisation. Today Helen was walking Mel and I received a text that really made me smile with a photo attached of Mel and a new friend on her walk, it made my day.

We can't recommend Pets Love Company enough. The service we have had so far has been 5 star. We look forward to the days of the walks and we know Mel does, too. Fay, Seaham
"I would have no hesitation in recommending the pet services of Helen and Pets’ Love Company. Having 2 beautiful rescue cats, I wanted someone to look after them in their own home when I’m away for short periods, rather than me taking them to a cattery which I know would stress them out. Helen is very knowledgeable in all aspects of pet care, and goes above and beyond in every way.

My cats love it when she comes to look after them, feeding them their individual requirements, keeping them amused with various toys, and even spending time to groom their fluffy coats! (I’m sure they must consider it a holiday or cat retreat!)

The whole process is very professional and started with an initial visit from Helen to meet and get to know my cats and find out about their requirements. I found this very reassuring for my peace of mind, knowing that I’m leaving them in her capable hands, and have no reservations about leaving a set of my house keys with her. In fact, the first time I used Pets’ Love Company (and every time after), I was surprised to receive message updates (with photos) from Helen on how the cats were doing! This is lovely, and I have to say that It’s such a relief to see and know they are happy and I have no concerns about Helen coming into my home to look after them."Sharron with Babushka and Ursula. Hawthorn Village.

Josh loves his daily walks with Helen. It makes my day too when I receive a text saying where they have been and what they have been up to as I know that he is having fun. Helen is always 100% reliable and always manages to help no matter what shift I am working. I can see how much she loves spending time with Josh and vice versa he loves spending his time with her. Amanda – Seaham
Due to bad back I have been unable to ride my horse Minstril. For the past 3 years Helen has exercised Minstril regularly. I have noticed his health improve as his fitness has increased and he has his sparkle back again as he loves hacking out. During the winter months when Minstril is stabled overnight Helens help is invaluable. As I work long hours and travel for my job it is reassuring to know that Helen will muck Minstrils stable out, feed him, groom and give him lots of fuss which he loves. Angela – South Hetton

Helen looked after our home and cat Rascal while we were away on holiday. I returned to find Rascal very happy and content. I enjoyed reading Helens pet log which details what Rascal had been getting upto. It also gave me peace of mind to know that Helen is at home so the house is not stood empty. I have also phoned Helen on short notice when I have been kept on at work. As she has a key she just pops around to feed and play with Rascal. Nothing ever seems too much hassle she is always happy to help.Stu - Seaham
Helen walks our energetic 2 year old Labrador Homer. She takes him for long walks and plays games with him along the way to stimulate his mind. Homer especially loves going to the beach with Helen as he enjoys a swim in the sea and a roll around on the sand. He always comes back very chilled and ready for a snooze which is good news for me as I can also relax in peace. Steve – Seaham

"We are thrilled that we've found Helen and Pets Love Company. Helen is reliable and trustworthy at all times. I feel relaxed knowing that Helen is walking our dog, Bez. I also appreciate the feedback after each walk as I know Bez has had a good time! I trust Helen 100% with Bez and I know that he feels safe with her. Bez is terrified of fireworks and this year, as we had a prior engagement we couldn't get out of, Helen was able to stay overnight at our house. It was wonderful. As Helen as with him it meant I could relax for the evening knowing he was happy and with someone I trusted. I definitely recommend Pets Love Company." Steph, Washington
"Helen has had such a positive influence on our 7 year old chocolate lab, Dylan, and I’m sure he would highly recommend her to anyone! She is not only trustworthy, but has such a caring nature and a great way with animals. Helen walks Dylan five times a week and we never worry about his safety. Since Helen has been walking Dylan we have noticed a remarkable difference, he is far better on the lead and no longer pulls, and above all he is tired when we get in from work!" Catherine, Seaham

Helen visits, walks and feeds our 5 month old Labradoodle puppy when my shiftwork means I will not be home during the day. She is flexible which suits our busy lifestyle, trustworthy with our house keys, and most importantly Ronnie loves her visits and is always really happy when we get home. Helen's service has proved invaluable and I would recommend her to anyone who wants to feel that their pet is in safe hands. Izzy Gateshead